Case Study

Wavemakers

Interactive research workbook for international student well-being. Co-designing support systems that keep students connected, confident, and resourced.

UX Research Service Design Systems Thinking

01Basic Info

Role: Interaction Designer, Researcher
Context / Team: Course project at George Brown College — collaborated with 3 classmates and a faculty advisor
Tools: Figma, FigJam, Miro, Spatial.io, GPT-5, Notion
Timeframe: Month & year

02Project Background

Placeholder — describe the ask, current situation, and the goal of the project. Mention constraints, partners, or any guiding policies.

Placeholder — outline the audience and why this work matters to them now. Note any research questions that framed the work.

03Research & Direction

What we learned

Placeholder — research methods (interviews, surveys, observation).
Placeholder — key insights about pain points, motivation, or environment.
Placeholder — patterns that surfaced across participants.

What we decided

Placeholder — strategic direction chosen and why.
Placeholder — guiding principles for design.
Placeholder — success criteria for the experience.

04Design & Rationale

Placeholder — key design decision #1 and the reasoning behind it.
Placeholder — key design decision #2 and what it enabled.
Placeholder — key design decision #3 and how it supported adoption.

05Results & Metrics

I was responsible for … (e.g., facilitation, prototyping, service blueprinting).
I worked closely with … (e.g., faculty advisor, stakeholders, students).
Since testing, we saw … (qualitative feedback, smoother flows, clearer communication).

06Bonuses

Placeholder — awards, testimonials, or a note like “More coming soon.”

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