Let’s collaborate.
Hi, I’m Jaylynn — a polymathic interaction designer blending curiosity, ethics, and joy into every project. I design interactive experiences that explore human behavior, emerging technology, and systems of care.
Why work with me
I’m a Global Hospitality and Creative Design Strategist. I help teams understand guest flows, service design, and operations interfaces. I use systematic frameworks to integrate AI and automation without losing the human touch.
“I see connections where others see chaos — turning empathy into systems, and systems into stories.”
Designing systems of care, creativity, and connection.
Capabilities at a glance
- Visionary Thinking – anticipating patterns and designing for what’s next.
- Cultural Empathy – translating diverse perspectives into inclusive design.
- UX Research & Storytelling.
- Hospitality & Community Design.
- AI & Automation Strategy.
- Accessible, Ethical Design.
Tools & Technologies
Industries / Interests
Volunteer experience
GBC Sustainability Ambassador – 2025
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Big Brothers & Big Sisters of Toronto Student Mentor – 2025
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Ways we can work together
UX Design, Research & Strategy
From discovery to delivery with clear decisions documented.
Service Blueprinting & Guest Journey Mapping
Visualize operations and guest touchpoints for alignment.
AI-Assisted Workflow Design
Integrations that keep humans in control with transparent handoffs.
Creative Direction for Hospitality Experiences
Atmospheres, rituals, and cues that elevate the stay.
Sustainable & Ethical Design Consulting
Governance, accessibility, and accountability baked into delivery.
Design Systems & Brand Experience
Reusable patterns and guidance that scale across teams.
Common questions
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